Terms of Service

Agreement

These terms govern your use of the Optakt platform and services provided by Optakt Labs OÜ (registry code 16930992), an Estonian company. By using our services, you agree to these terms.

What we provide

Optakt is an AI agent platform. We provide each customer with a dedicated server instance running an AI agent with persistent memory, conversation history, and configurable integrations. The agent processes your data using third-party language model providers (such as Anthropic, Google, or OpenAI) according to your configuration.

Your responsibilities

• You are responsible for the instructions you give your agent and how you use its output
• You must not use the platform for unlawful purposes
• You are responsible for maintaining the security of your account credentials
• You must have the authority to grant access to any third-party services you connect (Microsoft 365, email, calendar)

Your data

You own your data. Conversations, memory blocks, archive entries, and any content your agent creates on your behalf belong to you. We do not use your data to train models or for any purpose other than operating your agent.

We store your data on a dedicated server instance. Your data is not shared with other customers. See our Privacy Policy for full details on data handling.

Third-party services

The platform integrates with third-party services at your direction. When you connect Microsoft 365, Telegram, or other services, you authorize us to access data within the scopes you grant. We are not responsible for the availability or conduct of third-party services.

AI responses are generated by third-party language model providers. While we design our systems for accuracy and reliability, AI output may contain errors. You should verify important information independently.

Service availability

We aim to keep the platform available at all times but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will notify active users of planned downtime where practical.

Limitation of liability

To the maximum extent permitted by law, Optakt Labs OÜ is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, or goodwill.

Our total liability for any claim arising from these terms or your use of the platform is limited to the amount you paid us in the twelve months preceding the claim.

AI output disclaimer

The Optakt platform uses artificial intelligence to generate responses, manage information, and perform tasks. AI output is not professional advice. It may be inaccurate, incomplete, or inappropriate for your specific situation. Do not rely on AI output for legal, medical, financial, or other professional decisions without independent verification.

Termination

Either party may terminate the service relationship at any time. Upon termination, you may request an export of your data. We will retain your data for 30 days after termination to allow for export, after which it will be deleted.

Changes to these terms

We may update these terms. Material changes will be communicated via email to active users at least 30 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance.

Governing law

These terms are governed by the laws of the Republic of Estonia. Disputes will be resolved in the courts of Tallinn, Estonia, unless otherwise required by applicable consumer protection law in your jurisdiction.

Contact

Optakt Labs OÜ
Registry code: 16930992
Email: max@optakt.io